Returns & Exchanges
At Carolinas Diecast, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Package Your Items
Securely pack your items in the original packaging, ensuring all original tags and labels are intact to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided in your email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing